One Medical Reviews
One Medical has an overall rating of 3.0 based on 116 reviews. Customer feedback on One Medical is mixed: One Medical reviewers highlight positive aspects like convenient online booking, friendly and knowledgeable staff, comprehensive care options, and easy access to telehealth services, which strongly appeal to busy professionals seeking convenient healthcare solutions. However, One Medical is often criticized for its higher cost compared to traditional clinics, limited availability in some areas, potential wait times for appointments, and lack of insurance acceptance for some plans.
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How would you rate One Medical?
All One Medical Reviews (116)
rose-Crisp
May 07, 2026
"Support helped, but I’m a little less confident now"
Support did end up fixing my issue, which I appreciate, but it took longer than I expected. It wasn’t a terrible experience, just slow enough that it made me question how much I can rely on them if something more urgent comes up
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avisturk0353
April 22, 2026
"I had a hard time getting a reply..."
I had a hard time getting a reply, honestly. The messages took way too long to come back, which was frustrating, especially when you’re just trying to get a simple answer and move on with your day
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THOMPSON
April 04, 2026
"Billing was shockingly not a mystery novel"
The billing was actually clear, which apparently is a rare luxury these days. No surprise charges popping up out of nowhere, so that was a nice little miracle
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joan_Millman81
March 17, 2026
"Only use it if this works for you"
The app was frustrating for me. It kept logging me out, messages took forever to load, and booking would randomly throw errors and stuff like that. Once I actually got through, the care was fine, but all the tech issues made the whole thing way harder than it needed to be.
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dustin-Castillo
February 12, 2026
"Booking appointments has been really frustrating lately"
Lately it feels like appointments are completely hit or miss. I try to book when I actually need something, but there’s either nothing available or the times don’t work at all. It makes me feel kind of trapped, like I’m stuck waiting around with no real options
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JamesRappa
January 17, 2026
"Booking the appointment was easy enough, but the..."
Booking the appointment was easy enough, but the actual visit left a lot to be desired. The provider seemed rushed the whole time and didn’t really listen to what I was trying to explain. The bedside manner felt cold, and I walked out with more questions than answers. To make it worse, any follow-up just felt like canned apologies instead of anyone actually addressing what happened. It wasn’t the worst experience ever, but I wouldn’t say it was worth it for me.
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